If you ever misplace your Purple card or just want to prevent new transactions, you can lock it instantly. Locking your card is simple and only takes a few seconds.
Lock your card in the Purple app
Open the Purple app and log in.
Go to the Card tab.
Tap the Lock Card toggle.
When your card is locked, the toggle will turn Purple.
Lock your card on the web
Sign in to your Purple account at withpurple.com.
Navigate to the Card tab.
Tap the Lock Card toggle.
When your card is locked, the toggle will turn Purple.
Good to know
While your card is locked, new purchases, ATM withdrawals, and online transactions will be declined.
You can unlock your card at any time by switching the toggle off.
Locking your card does not cancel it—you can still unlock it whenever you’re ready to use it again.